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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes liked, made qualitatively. On the Russian size 43 ordered on the advice of the store 45 size, 28 cm foot length. By their sensations it would be possible to order half a size less, but this option was absent. I decided that to put a stelechka and a thick sock, then there will be a size just. Shoes for spring or autumn, for rainy weather probably will not be very good. The skin on top is thin and more like split. The sole is soft, the insole is excellent, the weight of the shoe is small. To buy this product I recommend! Thank you very much for your help in choosing, and good luck wishes in business, good sales!
It looks super cool, but also super fragile. the shoes are way lighter than you’d expect, the insides aren’t leather, but fabric and what appears to be almost cardboard (i don’t know what’s the material). I normally wear EU43, but size 11 still fit so well. maybe thinking if i got size size p would it fit even more perfectly or would it be a bit cramped, who knows? I don’t think I want to buy the same price again, seems quite expensive for the quality of the materials. We’ll see in the future how this withstand the test of time and realise if it’s worth 25$ or not.
Before Bryansk region Delivery 1 month, packed well in the air bag, the quality is good on the leg sit comfortably light, in my 43 just 9,5 came, I recommend to buy and the store also recommend, thank you to the seller, by the way put a small gift small and pleasantly gave her daughter liked the gift.
Everything is fine, got 26.10, 28.5 cm stop took 12 size, exactly on the grid, the shoes were tracked completely, every step, really liked, even better than in the photo, the skin is good, not thin, normally, then, later I will write off as in the sock, while everything is awesome and there is no smell! I am happy, I will view this company and order shoes!!! Recommend!!!
Excellent shoes, took a replacement of sneakers, and in winter and summer I go in sneakers, but here I decided to experiment. They look very presentable, stylish. Everything is well stitched. Time will show their quality. At 26,5 cm. The size of the foot took, contrary to the instructions of the store, 9.5-27 cm and most likely guessed, just right, did not take risks on all sorts of firefighters took more. In general, a completely independent brand, try and want to be quality, well, and success in it.