We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came in 17 days. Quality norms. Seller recommend.
Excellent boots, only the size should be taken more. I wear 43, ordered 45-everything came up perfectly. I recommend the store!
Order came in 39 days. Packed well. Quality norms. I order it for the second time. The size corresponds to the specified grid. Seller recommend.
The parcel went 1,5 to Ukraine in Dnepr. On the appearance of boots like nothing, stains of glue and any small marriage is not found. The size corresponds to the table, I ordered myself and my son for a size larger, so that you can wear warm (Woolen) socks. Let's see how they will behave in everyday winter life)). Seller thanks for the fast shipping.
Delivery 2 weeks. We ordered 8,5 (42) for the russian 41,5-came up. The product came in the folded form, so in the photo a little pomp. Dutiki has inside fur. Drawstring top. The material is dense, similar to waterproof. The sole is rubber, the height is sufficient for winter. On the bottom edge of the seal with other material, so that the shoes do not get wet. Quality is good. There was no smell and traces of glue. No marriage found. The order is satisfied, the purchase is successful.
Important points: -The size range of 4,5-11,5 (37-44 russian sizes) -42 size ordered 9,5 (43 size) -Presented in 3 colors -They will keep the warmth and dryness of the legs; -Has low cost, they are available to everyone; -They are durable and easy to care for -Price at the time of order 1675 rub -Delivery 3 weeks