We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Sneakers are not Che so, but with the size at all did not guess. On Rus 41 (insole 265) 9 the size was very large, two fingers of freedom. In general, the brother is now with new white sneakers.
nice. it's very light doesn't feel like there's a shoe on your leg.
i wear size 37 in Europe and they fit perfect. excellent thank you very much :)
Very satisfied. My product arrived in perfect condition, very careful on every part of the shoes.
Super good, I got them in time, month and a half for Mexico, the very kind store extended the period of protection. They made me look perfect and came some gift socks. I recommend them
Invited measure 37 arrived size 39.
Excellent order arrived super fast very comfortable and nice
All Super
I'm from Argentina, my number is 39, I ordered size 8 and I'm doing fine, maybe a little big. The zapatil are the same as the product of the images, I got the right color. I'm very happy, they're beautiful and light.
Superb comfortable shoes much more beautiful than the photo I recommend thank you again store because are the 2 th sneakers that I bought and I will choose other colors thank you thank you thank you
They arrived in very good condition, they are just like the store's agen, fine I finish and super light.
very light and good looking good quality product. Just go for it.
In size, light, look beautiful, quality is satisfied
i recived thanks
I loved the super comfortable, light and thin sneakers
It looks like the picture. The quality was very good. The shoes are comfortable and light weight.
merci
so cute and comfortable. i m a 38, it fits perfectly.
Perfect shoes ! Really thin shoes and I have never been so confortable on shoes ! But maybe I will need a size in addition
The product is supper Thank you bcp
Sneakers really liked, light almost weightless, while strong and comfortable. The grid corresponds to the Russian size. Delivery fast. store recommend
Very comfortable and light, ideal for summer. For a 40 arg it should have been a minus number, but they look just the same.
Love the shoes! Comfy & for the price, how could you go wrong!
What I expected, took a full 39 7.5 all the same crosses on the leg should be, did not lose. Light, weightless, and my leg is a little wide, all Hood.
Fast arrival… Well on the maataangeving watch, IVB which is different from others!
Beautiful, all as in the picture, well laid on the leg, the size is just, no where presses, does not press, I'm delighted, I advise, came to the station quickly.
Sneakers are very nice. For size 39 took 7,5. Thanks store for gift
They sent me another size