Rado Captain Cook quartz watch

Ready to ship in 1-3 business days

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Shipping Policy

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We're committed to getting your order to you as quickly as possible. Our standard shipping option ensures that your items will be delivered within 5-7 business days from the date of order processing.

Order processing typically takes 1-2 business days, during which we prepare your order for shipment.

Please note that delivery times may vary based on your location and the shipping method selected during checkout.

If you require faster delivery, we offer expedited shipping options at an additional cost. You can choose your preferred shipping method during the checkout process.

We provide tracking information for all orders, so you can monitor the progress of your shipment and receive real-time updates on delivery status.

For any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team. We're here to assist you.

Feel free to adjust and customize this policy further to suit your specific business and customer needs.

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Refund Policy

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Refund Policy

At RJ-OFFICE, we strive to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:
You must initiate a refund request within 1 days of receiving your order.
The item(s) must be in their original condition, unused, and in the same packaging as when you received them.
Proof of purchase is required, such as a valid order number or receipt.

Refund Process

To request a refund, please contact us and provide the necessary details, including your order number and the reason for the refund request.

Our customer support team will review your request and respond with instructions on how to return the item(s).

Once we receive and inspect the returned item(s) and confirm that they meet the eligibility criteria, we will process your refund.

Refund Methods

Refunds will be issued in the original form of payment used for the purchase. Please allow 3-4 business days for the refund to be processed and reflected in your account.

Return Shipping

If the reason for the refund is due to a product defect or an error on our part, we will cover the return shipping costs.

If the reason for the refund is not related to a product defect or our error, you will be responsible for the return shipping fees.