Ready to ship in 1-3 business days
Shipping Policy
Processing Time: Your processing time for orders is 1-3 business days. This means that once an order is placed, it will take between 1 to 3 business days for you to prepare and ship the products.
Return and Exchange Policy:
Returns: Customers can only return products if they are damaged or defective upon arrival. If a customer receives a damaged or defective product, they should contact your customer service within a specified timeframe (you may want to specify a timeframe, e.g., within 7 days of receiving the item) to initiate the return process.
Exchanges: You do not offer exchanges for reasons other than damage or defects. If a customer receives a damaged or defective product, you will facilitate the return process and provide a replacement item.
Refund Policy
At WeftKart Fashion, we are committed to your satisfaction with our products. Our refund policy is designed to address issues related to damaged or defective items. Please review the following guidelines:
Refund Eligibility:
Refunds will be considered only for products that are damaged or defective upon delivery.
We do not offer refunds for reasons other than damage or defects.
Contact Us Within 24 Hours:
To request a refund for a damaged or defective product, you must contact our customer service team within 24 hours of receiving your order. This is essential to initiate the refund process.
Initiating a Refund:
To request a refund, please contact our customer service at info@bsbmart.com.
When contacting us, provide the following information:
Your order number
Clear photos or videos showing the damage or defect
A brief description of the issue
Refund Processing:
Once your refund request is approved, we will process the refund to the original payment method used for the purchase.
Refunds may take [specify a timeframe, e.g., 5-10 business days] to be reflected in your account, depending on your payment provider.
Return of Damaged or Defective Products:
In some cases, we may request that you return the damaged or defective product to us. We will provide instructions on how to do this, and we will cover any return shipping costs in such cases.
Refund Amount:
The refund will be for the full purchase price of the item, including any applicable taxes or shipping charges.
We do not offer partial refunds or refunds for shipping costs on non-damaged or non-defective items.
Please thoroughly inspect your order upon delivery. If you believe you have received a damaged or defective product, contact our customer service within 24 hours to initiate the refund process.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to assist you and ensure your satisfaction with your shopping experience at WeftKart Fashion.
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